The Ample platform

The Ample platform

From fax to booked consult. Without the paper chase.

From fax to booked consult. Without the paper chase.

From fax to booked consult. Without the paper chase.

Ample reads every referral, chases what’s missing, keeps an urgency-sorted waitlist and answers patient calls. Built for how referrals actually work in Canada.

Ample reads every referral, chases what’s missing, keeps an urgency-sorted waitlist and answers patient calls. Built for how referrals actually work in Canada.

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See the referral pipeline ›

Referral inbox

Referral inbox

Gastroenterology · 5 new today

J.M., 61

Positive FIT, iron-deficiency anemia

Fax · Dr. A. Chen

Physician review

Urgent

P.S., 44

Dysphagia to solids, 6 weeks

eReferral · Dr. K. Brar

Gastroscopy waitlist

Urgent

L.T., 57

Elevated ALT, fatty liver on ultrasound

Fax · Dr. M. Roy

FibroScan booked

Semi-urgent

A.B., 66

Change in bowel habits

Fax · Dr. S. Wong

Missing CBC · requested

Pending

S.L., 52

Surveillance colonoscopy due

eReferral · Dr. P. Nguyen

Waitlisted

Routine

100+

100+

100+

Specialty clinics across BC and Ontario

20+

20+

20+

Languages on the patient line

24/7

24/7

24/7

Patient line coverage

BC & ON

BC & ON

BC & ON

Provincial workflows built in

The referral pipeline

The referral pipeline

Every step between the fax machine and the exam room.

Every step between the fax machine and the exam room.

Every step between the fax machine and the exam room.

Ample takes over the referral work that eats your front desk’s day, and hands your team a clean, prioritized list.

Ample takes over the referral work that eats your front desk’s day, and hands your team a clean, prioritized list.

Fax & eReferral intake

Fax & eReferral intake

Reads faxed, scanned and eReferral submissions the moment they arrive.

Completeness checks

Completeness checks

Checks each referral against your criteria and requests anything missing.

Urgency triage

Urgency triage

Flags red-flag findings for physician review and suggests an urgency level.

Urgency-based waitlists

Urgency-based waitlists

Keeps every procedure waitlist in priority order and backfills cancellations.

Patient outreach & booking

Patient outreach & booking

Calls and texts patients to book, confirm and share prep instructions.

Referrer updates

Referrer updates

Updates referring offices when a referral is received, booked or redirected.

Patient line

Patient line

The status calls your front desk answers all day.

The status calls your front desk answers all day.

Patients and referring offices call to ask the same things. Ample answers with real referral status from your system, 24/7.

Patients and referring offices call to ask the same things. Ample answers with real referral status from your system, 24/7.

“Did you get my referral?”

“When is my appointment?”

“How do I prepare for my procedure?”

“I need to reschedule.”

Referral status · 7:12 PM

My family doctor sent a referral two weeks ago. Did you get it?

Yes, it arrived on September 24 and has been reviewed. You’re on the waitlist for a consult, and we’ll contact you as soon as a spot opens. Is this still the best number for you?

Yes, it is.

Referral status shared

Contact details confirmed

Call logged to the referral record

Referral criteria

Referral criteria

Gastroenterology · Live

Positive FIT result

Urgent waitlist and physician review

No health card number

Request from referring office

Anemia query without a CBC

Request bloodwork

Surveillance interval due

Routine colonoscopy waitlist

Patient outside your catchment

Redirect letter to referrer

Your criteria

Your criteria

Your referral rules, applied to every referral.

Your referral rules, applied to every referral.

Tell Ample what a complete referral looks like, which findings need a physician’s eyes and where each referral belongs. It applies those rules consistently and logs every decision.

Tell Ample what a complete referral looks like, which findings need a physician’s eyes and where each referral belongs. It applies those rules consistently and logs every decision.

Completeness criteria per procedure and physician

Red-flag rules that route to physician review

Catchment and acceptance criteria

Redirect letters for referrals you don’t accept

Results

Results

What changes when nothing waits in the fax tray.

What changes when nothing waits in the fax tray.

What changes when nothing waits in the fax tray.

Measured at Riverside Cardiology & Diagnostic Imaging after switching to Ample.

Measured at Riverside Cardiology & Diagnostic Imaging after switching to Ample.

4 hrs

4 hrs

4 hrs

From referral arrival to physician review, down from 6 days

91%

91%

91%

Of incomplete referrals completed without a staff phone call

82%

82%

82%

Fewer missed patient calls

3.4×

3.4×

3.4×

Faster average booking time

See Ample with your own referrals.

See Ample with your own referrals.

See Ample with your own referrals.

Book a 30-minute walkthrough. We’ll show you how Ample would handle a week of your clinic’s faxes, eReferrals and patient calls.

Book a 30-minute walkthrough. We’ll show you how Ample would handle a week of your clinic’s faxes, eReferrals and patient calls.

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Ample AI