Privacy & Security

Privacy & Security

Canadian health privacy, built in from day one.

Canadian health privacy, built in from day one.

Canadian health privacy, built in from day one.

Ample handles referrals and patient calls full of personal health information. Here’s how we protect it, and how your physicians stay in control.

Ample handles referrals and patient calls full of personal health information. Here’s how we protect it, and how your physicians stay in control.

PHIPA

PHIPA

PHIPA

Ontario · Personal health information

Compliant

PIPA

PIPA

PIPA

British Columbia · Private clinics

Compliant

PIPEDA

PIPEDA

PIPEDA

Canada · Federal privacy law

Compliant

Safeguards

Safeguards

How personal health information stays protected.

How personal health information stays protected.

How personal health information stays protected.

Every referral and patient call carries personal health information, so privacy is part of the product, not an add-on.

Every referral and patient call carries personal health information, so privacy is part of the product, not an add-on.

Canadian data residency

Patient data is stored and processed in Canada, and stays here.

Encryption everywhere

Patient data is encrypted in transit and at rest.

Role-based access

Staff see only the patient information their role requires.

Complete audit trails

Every referral, call and data change is logged and reviewable.

Minimum necessary data

Ample collects only what your referral workflow actually needs.

Signed privacy agreements

We sign agent and data processing agreements before any data flows.

Clinical safety

Clinical safety

Physicians stay in control of triage.

Physicians stay in control of triage.

Physicians stay in control of triage.

Ample never improvises on urgency. Your physicians set the rules, review flagged referrals and make the final call.

Ample never improvises on urgency. Your physicians set the rules, review flagged referrals and make the final call.

01

Physicians decide

Ample suggests urgency from your rules. Flagged referrals always go to physician review.

02

Instant escalation

Urgent patient calls go straight to your staff, or patients are directed to emergency care.

03

Fully reviewable

Each referral shows what arrived, what was missing and why it was prioritized.

Common questions

Common questions

What privacy officers ask us.

What privacy officers ask us.

What privacy officers ask us.

Where is patient data stored?

Where is patient data stored?

Patient data is stored and processed in Canada.

Is Ample PHIPA compliant?

Is Ample PHIPA compliant?

Yes. Ample is built for Ontario’s Personal Health Information Protection Act, and all data is encrypted and handled under strict privacy protocols.

Does Ample meet British Columbia’s privacy requirements?

Does Ample meet British Columbia’s privacy requirements?

Yes. Ample is built to meet BC’s Personal Information Protection Act, which governs private clinics, along with the federal PIPEDA.

What happens if a patient has an emergency?

What happens if a patient has an emergency?

Ample recognizes urgent situations based on your protocols, transfers calls to your team and directs patients to emergency care when needed.

Can we review what Ample did?

Can we review what Ample did?

Yes. Every referral, call and decision is logged with a summary your team can review at any time.

See Ample with your own referrals.

See Ample with your own referrals.

See Ample with your own referrals.

Book a 30-minute walkthrough. We’ll show you how Ample would handle a week of your clinic’s faxes, eReferrals and patient calls.

Book a 30-minute walkthrough. We’ll show you how Ample would handle a week of your clinic’s faxes, eReferrals and patient calls.